Weather Reach Receiver Troubleshooting FAQ's



The screen on my Weather Reach Receiver is blank, what should I do?

Step 1: Verify your Weather Reach Receiver is getting power.

Step 2: Check the contrast of the LCD screen. To do this, press the escape button five times and press the up arrow button until the screen becomes readable again.

Step 3: If steps 1 and 2 do not work, please contact your installer or Irrisoft.


The Alert light is on, what does this mean?

With the display in the home position (ET with current date and time) a message will toggle between the date and time and the Alert condition.

Missing data - If the percentage of received messages drops below 65% the alert light will be on and the percentage on received messages is displayed. A missed message can be caused by several conditions.
  • Power off when a message was sent.
  • Local radio interference
  • Pager system failure
  • Problem with the Weather Reach Signal Provider
Because there are 24 messages each day a missed message should not be a problem. The Weather Reach Receiver will automatically compensate for missed messages. If the problem persists contact the installer.

No Weather Data - If no weather data is received for 25 hours the WR-7 goes into a Default Mode, and uses the default ET value.

Pager Failure
  • Disconnect power to the WR-7, wait 1 minute and reconnect.
  • If the problem persists return to the distributor for service.
Low Temperature Off - Irrigation is suspended because the current temperature is below the Temperature Interrupt setting.

High Wind Shut Off - Irrigation is suspended because the current wind speed is above the Wind Interrupt setting.

Rain Shut Off - Irrigation is suspended because the rainfall value for the last 24 hours is above the Rain Interrupt setting.


I have dry or wet spots in my lawn using my Weather Reach Receiver, what should I do?

Dry and wet spots are caused by problems with your sprinkler system or the program in your sprinkler controller.

Step 1: Check the sprinkler heads near the spot that is dry or wet. It is possible that a broken head or nozzle, or a clogged nozzle needs to be replaced.

Step 2: Check the layout of your sprinkler design. Proper sprinkler designs should ensure head to head coverage. Changing a nozzle size, adding or moving a head may improve distribution coverage.

Step 3: If step 1 and 2 do not solve the problem, check the run-times on your sprinkler controller. Minor sprinkler system inefficiencies may be compensated for by adding additional run-time for that zone where the spot appears.

Please note: Adjust the run-time using a 10% change in the time intervals. Monitor the spots for two weeks after an adjustment has been made. This will help determine what run-time is optimal to prevent dry or wet spots.


The zones in my lawn are dry or wet using my Weather Reach Receiver, what should I do?

Zones are the distinct areas in your landscape that are watered by one valve. Dry or wet zones are usually a run-time problem with your sprinkler controller.

Step 1: Check the run-time on your sprinkler controller for this zone. The dry or wet zone can be caused by too little or too much run-time for that zone.

Step 2: Manually water this zone if the zone is too dry to get it the water it needs.

Please note: Adjust the run-time using small intervals of time. This will help determine what run-time is optimal to prevent dry or wet zones.


My entire site is dry or wet using my Weather Reach Receiver, how should I fix this?

Sites are defined as your entire landscaped area. Dry or wet sites can be caused by a run-time problem programmed in with your sprinkler controller or the A and B Start Thresholds set in your Weather Reach Receiver.

Step 1: If your site is overly dry, allow the Weather Reach Receiver to water by following the steps previously outlined in "You want your sprinkler system to water its next cycle," and allow a few days to see if your landscape improves. If the problem remains, please follow the next steps.

Step 2: Check the run-times on your sprinkler controller. The dry or wet site can be caused by too little or too much run-time for each zone.

Step 3: Adjust the run-time using small intervals of time. This will help determine what run-time is optimal to prevent dry or wet zones.


It was raining and the Weather Reach Receiver did not prevent my sprinkler system from watering?

Please walk through these steps.

Step 1: Accumulated rain may not have been sufficient to interrupt sprinkling. Review the Weather Interrupt/Rain Interrupt settings. Begin at the home screen and press the Menu/Select button once. Use the arrows buttons until you reach the Settings menu.

Press the Menu/Select button again, use the up and down arrows until you reach Weather Interrupt. Press the Menu/Select button. Check the Rain Interrupt setting in the Weather Interrupt menu. This setting may need to be set to a lower limit.

Step 2: Please compare the ET Balance to the ET Threshold, it should be equal to the ET Threshold at the opening of the ET Window and sprinkling will remain enabled through the ET Window. Rain that falls during normal watering cycles will be accounted for in the ET Balance.

Because rainfall can be localized the Weather Reach Receiver can use an on-site rain gauge to measure the rain. To find out more about the on-site rain gauge go here.


I want my sprinkler system to water its next cycle, how do I do this?

There may be occasions when, in your judgment, the sprinklers should complete a watering cycle. Check the indicator lights. If the A and B indicator lights are lit, those zones will not come on. When the A or B light is off, then watering will be allowed during the next scheduled cycle. If the lights are on and you want to allow the next scheduled cycle to come on you can adjust the Soil Moisture Depletion Balance to match the programmed A or B Start Threshold.

Step 1: Begin at the home screen and press the Menu/Select button once. Use the arrow buttons until you reach the Irrigate menu.

Step 2: Determine which sprinkler program you want to run, A or B. Remember the A and B Start Thresholds are specific to types of plants (e.g. lawn and shrubs). Press the Menu/Select button again, use the up and down arrows to get to either the A ET Balance or the B ET Balance, depending on which sprinkler program you want to run.

If you want program A to run, press the Menu/Select button.

Step 3: Use the up arrow to adjust the A Balance to A ET Start, 0.5". By changing the Soil Moisture Depletion Balance, the Weather Reach Receiver will allow your sprinkler system to water a complete cycle.

Follow the same steps to change the B Soil Moisture Depletion Balance.

Please note: To allow your sprinkler system to water its next cycle, this change should be made before the ET Window opens.


My question is still unanswered, how can I get it resolved?

Contact Irrisoft using this web form.

OR

Please contact our customer service manager, Susan Robison, at srobsion@irrisoft.net or at (435)755-0400.